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You may order on-line on this site.
You may also order by letter, e-mail, telephone, or fax:
Tel: +31 20 497 3779 Fax: +31 20 497 0096
E-mail: info@publidis.org
You do not have to pay up front. The Invoice and Accept Giro will be sending with the ordered material.
Payments have to be made within 14 days after delivery
We only accept payment in Euros.
Prices:
The prices indicated on the website are in Euros, VAT excluded and they may be subject to modification.
The prices of the books are always mentioned VAT excluded of 6%.
The prices of the CD-ROM and tapes exclude a VAT of 19 %.
The prices of the subscriptions on the website are excluded VAT (6% for the paper subscriptions, and 19 % for the CD-ROM).
See below for details about postage costs.
Prices are subject to change due to price, postage and currency fluctuations.
Subscriptions:
The subscription prices must be paid each year in advance. Publidis.org reserves the right to review the prices for subscriptions each year and to change them.
Prices and publication dates. These are subject to change without notice.
Returns Policy. Claims for missing or damaged publications will be honored up to six months from initial delivery date. Please apply in writing to the above address giving full details of the claims.
Standing orders. Standing order service with automatic annual billing is available for all periodic publications.
Shipping and handling Policy:
For the Netherlands:
There is a minimum shipping & handling charge of Euro 6.50 per invoice. Shipping & Handling charges are added once the order is processed. Prices Are An ESTIMATE - Subject To Change.
EUR 6.50 minimum per invoice dependent on weight.
For orders placed outside the Netherlands, customs and import duties and other fees and levies may be payable and all these will be charged to you. You agree to pay all these customs, duties, fees and levies and acknowledge that they may vary from country to country.
For Europe:
EUR 10.50 minimum per invoice up until EUR 15.00 or more dependent on weight.
Outside Europe:
EUR 26.00 minimum up until EUR 35.00 or more dependent on weight.
All prices are quoted in Euros, prices are subject to change without notice. Shipping and handling fee will be added to each order. Special shipping instructions can usually be accommodated and these will be charged on an individual basis.
Tax
For EU Members: European Union customers must show their Value Added Tax (VAT) number if available. Otherwise the Dutch VAT (normal rate: 19%, reduced rate for books and printed matter: 6%) will be added to the invoice amount.
Delivery
The books will be sent at your own expense to the address you will indicate us.
In case of urgency, we may also have recourse to the services of “Courier Express” and we will inform you of the costs via email.
Return Policy
Publidis.org is committed to providing exemplary services to our customers. If we have inadvertently shipped you the wrong book, CD, diskette, if the book, CD, diskette arrives in damaged condition, of if we have made an error in your order, we will gladly accept these returns.
Customers can return any book, CD, diskette within 7 days of receipt as long as it is in saleable condition.
In this case Publidis.org will repay within 30 days after receiving the returns.
Publidis.org reserves the right to refuse any shipments damaged in transit. Regrettably, Publidis.org cannot accept the following types of return:
Subscriptions Electronic publications
Standing orders
Please are aware that we will not accept repeat orders from customers who abuse this returns policy. We reserve the absolute right to decline to accept any order at our sole discretion.
We will acknowledge any complaint within 5 working days and provide a likely timescale for resolving the dispute.
Standing Orders and Subscriptions
The following annual subscriptions are automatically extended an additional year if they are not cancelled in writing 90 days prior to expiration.
Any return of an article for exchange or reimbursement, within 15 days of receipt of the goods ordered (indicating the references of the invoice concerned) shall not be subject to any penalty. However, the costs of the return are to be borne by the customer, unless the return is due to an error on our part. Goods must be returned directly to our Customer Service department. Beyond that 15-day period, the delivered goods will be deemed as complying with your order and accepted by you.
In the event of a return following a delivery error on our part or a fault with one of our products, the article(s) may be replaced or reimbursed once received by our Customer Service department, depending on your wishes and product availability.
Publidis.org international Publications reserves the right to cancel or refuse any order from a customer with whom there is a dispute concerning payment of a previous order.
Should a title be unavailable, you are invited to submit your e-mail address so that we can send you an electronic message advising you that the product is newly available following a reprint or re-publication.
Should a title become unavailable following your order, we will inform you by e-mail or letter as soon as possible.
Publidis.org international Publications undertakes not to pass on your personal data to third parties; these are confidential and will be used only for the processing and payment of your orders in collaboration with our bank, and to enhance or personalize efforts to publicize or market our products, including through electronic messages advising you of products in your field of interest as indicated in our mailing list. You may choose at any time to have your name removed from this list using a function directly accessible from this site's homepage. You may also modify your personal details at any time using the "your account" function.
Conditions of Sale:
Article 1 Offers and acceptance All offers from the seller are without prejudice, unless these contain a term for acceptance.
If an offer from the seller contains an invitation without prejudice and this is accepted by the buyer, the seller shall be entitled to withdraw the invitation within two working days after receipt of the acceptance.
Article 2 Calculations Calculations shall be made on the basis of the prices which apply on the day of delivery.
Article 3 Payment Payment must be made within 14 days after the invoice date, unless agreement to the contrary has been made in writing.
Costs which are incurred as a result of the payment, such as, for example, the costs charged by the bank upon payment of the invoice amount and the costs incurred when shipping documents are offered, shall be for the account of the buyer.
The buyer may only invoke a claim based on compensation of debts either if its counter claim is acknowledged by the seller or if the well-foundedness of that claim can be established in a simple manner.
Article 4 Late payment If the payment is transgressed the buyer shall be automatically legally in default and the seller shall be entitled to charge the Dutch statutory interest If the recovery is placed in the hands of a barrister the costs owed by the buyer shall at least equal the current fee rates for barrister which are laid down and published by the General Council of the Dutch Bar ('Algemene Raad van de Orde van Advocaten').
If:
a. The buyer is in default and/or The seller has good grounds to fear the buyer will not, or will not timorously comply with its payment obligations the seller shall, without being obliged to pay any compensation of damages and without prejudice to all further rights to which it is entitled, have the right:
1. to demand payment in advance or the provision of security;
2. to postpone the performance of the sale agreement in whole or in part;
3. to revoke payment terms which have been agreed upon, whether or not in
other agreements, as a result of which all (other) outstanding claims shall be
immediately claimable;
The seller shall only be entitled to take the above mentioned measures to the extent that the (feared) shortcoming of the buyer justifies these measures.
Article 5 Time of delivery
Agreed terms of delivery shall never be considered as fatal terms, unless express agreement to the contrary has been made. In the event of non-timorous delivery the buyer must therefore give the seller a written notice in default.
Article 6 Force-majeure
If delivery or collection is delayed for longer than a month as a result of force majeure each of the parties shall be entitled - to the exclusion of further rights - to dissolve the sale agreement in accordance with the law.
This term of a month shall be as shorter or as longer as one of the parties proves that, according to standards of reasonableness and fairness, dissolution is justified at an earlier or later time.
Force majeure for the seller shall in any event be taken to mean:
* the circumstance that a performance which is important in connection with the performance which
the seller must make itself is not, not timorously or not properly delivered to the seller;
* strikes;
* traffic disruptions;
* government measures which prevent the seller from timorously or properly fulfilling his obligations.
Article 7 Unforeseen circumstances If there is a question of unforeseen circumstances which are of such a nature that the buyer or seller may not reasonably and fairly expect the seller or buyer respectively to perform the agreement unchanged, the court may, at the demand of the seller or the buyer respectively, change the sale agreement or dissolve it in whole or in part.
Article 8 Dispatch The seller shall, taking the nature of the goods which are to be transported into account, choose the most usual route and the most usual method of dispatch. The seller shall take the wishes of the buyer into account as far as possible. Extra costs caused as a result of this shall be for the account of the buyer. The seller shall not be liable for delays which arise as a result of this.
* deliver missing goods
* give a price reduction
* repair the goods which have been delivered
* replace the goods which have been delivered or
* pay back the purchase price in return of the goods which have been delivered.
Article 9 Claims The buyer must investigate whether the goods which have been delivered are in accordance with the sale agreement.
The buyer may not invoke a claim based on the fact that the goods which have been delivered are not in accordance with the sale agreement if it fails to make this investigation, or does not notify the seller of the defects within the terms mentioned below.
Visible defects must be reported in writing within 14 days after receipt of the goods, and hidden defects immediately after the buyer has discovered them, but at the latest six months after delivery of the goods.
Complaints must be submitted in writing together with a statement of the order details, invoice and bill of lading numbers and also, if known, the charge numbers.
Goods in respect of which a claim has been made may only be returned with the express permission of the seller.
In the case of well-founded and properly submitted complaints the seller shall, as it chooses and taking the interests of the buyer and the nature of the complaint into account, be obliged to:
The seller shall make this choice within 14 days after a correct notification of the complaint and then comply with its obligations within a reasonable term; failing this the buyer shall be entitled to choose from the above mentioned obligations of the seller.
Article 10 Special instructions and government regulations Dutch law shall be applicable to all sale agreements. In the event of disputes which are subject to the competence of the District Court, then the only competent court shall be the District Court in the place where the head office of the seller is established; for claims of the seller, however, the District Court of the place of establishment of the buyer shall also be competent.
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Email Marketing
Publidis.org offers a regular email newsletter service, keeping you informed of our products and services. All recipients of our newsletter have either placed an order with us, or have given their consent to receive information from us by email.
We implement a tracking system in our emails which allows us to monitor certain information, such as whether the email has been opened and which links are the most popular. This allows us to tailor and refine our service to you, ensuring the emails you receive are relevant to your interests.
Your email address will never be sold or otherwise made available to any third party. Unsubscribe instructions are clearly outlined at the bottom of every email you are sent.
Thank you for your valuated customizes.
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